A new entry door is one of the highest-impact improvements you can make to a South Jersey home—for curb appeal, security, energy efficiency, and resale value. But the process from “I want a new door” to “there it is” involves more steps than most homeowners expect, and each step matters.
Here’s an honest, detailed walkthrough of exactly what happens when you buy a ProVia door through Sunbeam.
We come to you. Measuring a door opening for a custom replacement isn’t something you want to eyeball—framing can be out of plumb, old door frames can be shimmed in ways that affect rough opening dimensions, and the exterior casing situation affects what we can do aesthetically. We need to see it in person.
At the consultation, we bring a ProVia door sample book with every available style, glass insert pattern, hardware finish, and color option. We’ll also bring the ProVia iPad configurator so you can see combinations rendered in real time. We take three measurements of the rough opening (top, middle, bottom for width; left, center, right for height), note the door swing, and assess the threshold situation.
Then we talk through options. Steel or fiberglass? Which style—full lite, half lite, raised panel? Which glass—clear, satin, decorative? Sidelites? Transom? Hardware finish? We give you a written quote before we leave. You don’t need to decide on the spot.
The design visualizer: Before or after the consultation, you can use the ProVia Design Visualizer to experiment with combinations on a photo of your own home. Many customers come to the consultation having already narrowed it down to two or three options this way.
Once you decide and sign off on the quote, we place the order with ProVia. Every door is built to order—ProVia doesn’t stock custom combinations. Current lead times run 3–6 weeks depending on the door configuration and season. French doors and doors with decorative glass on the higher end; standard single entry doors on the lower end.
We’ll give you a realistic timeline at order placement and check in when the door is confirmed to ship. Installation is scheduled for the week of delivery.
Door installation day typically runs 3–5 hours for a single entry door, longer for french doors or entries with sidelites. Here’s the sequence:
We remove interior and exterior casing, pull the old door unit, and expose the rough opening. This is when we’ll see the actual framing condition—rot at the sill is common in older South Jersey homes, especially on north-facing entries that stay damp.
We check the rough opening for plumb, level, and square, and correct any issues. If the sill has rot, we treat and reinforce it. If the framing is significantly out of square, we shim to correct before the new unit goes in—a door hung in an out-of-square opening will never operate properly.
The ProVia door comes pre-hung in its frame—hinges attached, hardware bored. We set the unit in the opening, check that it’s perfectly plumb and level, shim as needed, and test the swing and latch before fastening. A door that doesn’t latch cleanly at this stage means something isn’t right.
The frame is fastened through the shims into structural framing. Exterior flashing tape goes around the perimeter. Low-expansion foam insulates the gap between the door frame and rough framing. The threshold is adjusted to compress the seal against your floor.
Interior and exterior casing is installed or reinstalled. Caulk seals all joints. If you’ve ordered a new handleset or deadbolt, we install and key it. We test the lock multiple times to confirm it throws and retracts cleanly.
We open and close the door dozens of times, verify the weatherstripping compresses evenly on all four sides, check that the deadbolt fully engages the strike, and confirm the threshold seals properly at the bottom. Then we walk you through operation, adjustment, and care before we clean up and leave.
Sill rot. The most common. We address minor rot with consolidant and epoxy filler; significant structural rot may require a framing repair before we can proceed. We’ll quote it on the spot and get your approval before touching it.
Out-of-square rough openings. Common in older homes and homes that have settled. We shim to correct within the door frame’s adjustment range. In severe cases we may need to do minor framing work.
Existing trim that can’t be reused. Sometimes old casing is damaged during removal or was already in poor condition. We keep replacement trim in the truck and will quote any new material on the spot.
New doors settle slightly as the home moves through seasonal temperature cycles. In the first 30–60 days, you may notice the door requires slightly more or less force to latch, or the weatherstripping feels tighter or looser at different times of year. This is normal. Strike plates and hinges are adjustable, and we’ll walk you through the adjustments—or come back and do them if needed.
If at any point the door isn’t latching cleanly, isn’t sealing properly, or something about the operation feels wrong, call us. We stand behind our installations and we’d rather know about a small adjustment issue early than have it become a larger problem. See what our customers say about their experience, or browse our project gallery for completed door installations.
We come to you, measure everything, bring samples, and give you a written quote before we leave. No pressure. Serving South Jersey from our Pennsauken showroom since 1946.